FAQ
For the first time in our history, we are offering an exclusive sale as we prepare for our next chapter. Luciénte is growing, and with this growth comes a transition—we are moving to a larger warehouse and working with new manufacturing partners to further elevate our quality. As a result, many of our current designs will be discontinued, making this your final opportunity to own them.
This sale is more than just an opportunity to shop—it’s our way of expressing our deepest gratitude to you, our customers. None of this would be possible without your trust and support.
To show appreciation for our community, we are offering 50% OFF. Additionally, we are introducing tiered discounts for even greater savings:
- Extra 10% off when purchasing 2 items
- Extra 20% off when purchasing 3 items
- Extra 30% off when purchasing 4+ items
No code needed – discounts apply automatically after adding items to cart.
This is our last remaining stock, and once it’s gone, it will not be restocked.
As always, returns are possible within 14 days. If the item you wish to exchange is still in stock, we will gladly process an exchange.
Luciénte has always been dedicated to delivering exceptional quality at an accessible price, and for this limited time, our prices are even better. Don’t miss this rare opportunity.
Yes, we ship all over the world to 60+ countries.
We currently offer free insured shipping on all orders.
Luciénte covers all import duties & taxes.
For more details visit our shipping policy.
We are currently experiencing a very high order volume. All orders will be dispatched within 24-48 hours.
All shipping is tracked with regular updates.
Estimated delivery time:
Europe: 5-9 business days
US: 5-9 business days
UK: 5-9 business days
Rest of the world: 8-12 business days
All delivery details will be provided in your confirmation email.
We provide a 14-day return or exchange policy if you're unsatisfied with your order for any reason.
For more information, please refer to our returns policy.
We accept payments by Credit Card, Paypal, ShopPay, GooglePay and ApplePay, providing a safe and seamless transaction experience.
To ensure that your shopping experience is safe, simple and secure LUCIENTE-ONLINE.COM uses Secure Socket Layer (SSL) technology. This technology encrypts and protects the data you send over the internet. If SSL is enabled then you will see a small padlock at the top left of your browser. You can click on this icon to find out information about the SSL digital certificate registration.
You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.
You can contact us through our contact page. We will be happy to assist you.