Shipping & Returns

Dear Customers,

Luciénte is growing, and we couldn’t have done it without you. To mark this exciting milestone, as we move to a larger warehouse and prepare for new collections, we’re offering an exclusive Warehouse Sale with up to 70% off.

Many of our iconic designs will be discontinued as we refine our craftsmanship with new manufacturing partners. This is your final opportunity to own these exclusive pieces before they’re gone forever.

• Availability: If “Add to Cart” is clickable, the item is still in stock—act fast!

• Returns: Possible within 14 days.

• Last Chance: Sale ends today at 11:59 PM. All discounted items will never come back.

We’re so grateful for your support on this journey. This sale is our way of saying thank you for being part of the Luciénte family.

Lucas & Marco

Founders of Luciénte

Learn more

Yes, we ship all over the world to 60+ countries.

We currently offer free insured shipping on all orders.

Luciénte covers all import duties & taxes.

For more details visit our shipping policy.

We are currently experiencing a very high order volume. All orders will be dispatched within 24-48 hours.

All shipping is tracked with regular updates.

Estimated delivery time:

Europe: 5-9 business days

US: 5-9 business days

UK: 5-9 business days

Rest of the world: 8-12 business days

All delivery details will be provided in your confirmation email.

We provide a 14-day return or exchange policy if you're unsatisfied with your order for any reason.

For more information, please refer to our returns policy.

We accept payments by Credit Card, Paypal, ShopPay, GooglePay and ApplePay, providing a safe and seamless transaction experience.

To ensure that your shopping experience is safe, simple and secure LUCIENTE-ONLINE.COM uses Secure Socket Layer (SSL) technology. This technology encrypts and protects the data you send over the internet. If SSL is enabled then you will see a small padlock at the top left of your browser. You can click on this icon to find out information about the SSL digital certificate registration. 

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

You can contact us through our contact page. We will be happy to assist you.