Free Shipping & 14-day Returns
We currently offer free shipping on all orders.
Shipping is tracked with regular updates. Luciénte covers all taxes & duties.
We aim to ship all orders within 24–72 hours.
Once your parcel has been handed over to the shipping provider, you’ll receive an email with tracking details. You can follow the link provided to check your delivery status and estimated arrival. Please note that tracking may take a few hours to activate once it’s registered by the carrier.
Visit our shipping policy for more details.
Estimated shipping time
Below are estimated delivery windows once the order has been dispatched:
United Kingdom: 5-9 business days
Europe: 7-11 business days
US/CA: 7-11 business days
Middle East: 8-12 business days
Australia/NZ: 9-13 business days
Asia: 8-12 business days
Mexico: 9-13 business days
Please note: Specific delivery dates are not provided nor guaranteed.
14-day Returns & Exchanges Policy
If something isn't quite right with your item, you have 14 days to return it. Simply email us at contact@luciente-online.com for instructions.
Please just ensure the item is in its original condition & packaging.
Due to limited quantities, exchanges are only available if the size you want is in stock.
For more information, please refer to our returns policy.
